Detailed rules and restrictions. Please review the complete rules and restrictions listed below. When you purchase the package, you agree to these rules and restrictions.
Rules and restrictions:
GENERAL PACKAGE RULES & REGULATIONS
- Prices for vacation packages are subject to change without notice, and reservations are based on availability. BeachDestinations reserves the right to correct an error in any price prior to your departure. The vacation package price does not include ground transportation unless otherwise specified in your itinerary or selected.
- Your credit card will be charged for the indicated amount only when all air, hotel and services are confirmed.
- Your credit card statement may reflect two entries, one from the airline and one from us but always for the same total package price.
- In the event we cannot reconfirm your room before the airfare we quoted expires then we will issue the air ticket with the airline with your credit card to give us another 24 hours to confirm accommodations. Unfortunately some airline fares do not allow us to hold a seat at a certain price unless it is ticketed by a certain time limit. Airlines only give us 24 hours to void a ticket that has been issued. In the unlikely and unfortunate event that we had to issue the ticket to give us more time and we still could not obtain the room you wanted then the airline or us will refund you the full amount within 3 business days depending on whether the credit card merchant was us or the airline.
- If a debit/ check card is submitted by the client we are not responsible for any bank overdraft fees or any other charges that might be charged by your bank.
- A "cancellation" is defined as any change made to the name of a traveler when booked (e.g. a change from "J. Smith" to "John Smith"), the substitution of one traveler in place of another, a reduction to the number in the party, and/or the termination of the entire trip. All other changes to a reservation constitute a revision.
- No prices, flights, hotel availability, rental car availability, attraction and service availability, or dates of travel are confirmed until a required payment is received.
- All travelers must travel on the same itinerary.
- Delivery addresses must be street addresses. No P.O. boxes will be accepted. This does not apply to e-tickets (ticketless travel).
- Electronic confirmation and documentation will be sent to the e-mail address listed on the booking form page.
- If your air itinerary cannot be e-ticketed, we must issue paper tickets and we will ship the travel documents via Fedex (standard fees apply). We will add the appropriate shipping charges to the cost of your trip. Please note: additional fees apply for Saturday, early morning delivery or other situations. Additional fees apply for international shipping as well.
-If the Airline you are booked on should go out of business, Beachdestinations will do everything possible to help you to recuperate the money and rebook your flights; however, any increase on fares is passenger’s responsibility.
- Vacation packages are provided by Solar Tours Inc. with whom BeachDestinations.com is affiliated.
-Our agents cannot be expected to know all documentation requirements for your trip. You are responsible for checking with the appropriate consulate and respective authorities. No refunds will be entertained for passengers who cannot embark on an aircraft due to incomplete documentation such as lack of passports or visas or affidavits for minors travelling alone or with only one parent.
REVISIONS
- If you change your vacation package, you will have to pay the revision fee specified below. You will also have to pay for any increase in price resulting from a change to your package.
- Some airline tickets cannot be changed.
- All revisions are subject to availability.
- Revisions to vacation package reservations are allowed up to 7 days prior to departure
REVISION FEE SCHEDULE
- Any revision to a vacation package will be subject to a fee of $50 per reservation.
- All airline ticket revisions are subject to a change fee of at least $150 per person in addition to the BeachDestinations revision fees shown above.
CANCELLATIONS
- If you cancel your vacation package, you will have to pay a cancellation penalty. The amount of the cancellation penalty depends on how many days in advance of your scheduled departure date you cancel your package, the hotel and airfare you purchased, and the travel dates. We must receive cancellation notices in writing. Verbal cancellations are not accepted. Hotels and airlines have different cancellation penalties according to type of airfare ticketed, dates of stay at hotel and others. For example, hotels have stricter cancellation penalties during high season dates such as peak winter, Thanksgiving, Christmas, New Years, etc., special events, etc. In general air ticket cancellation fees are at least $150 per person and most times not refundable. Following are the cancellation fees we will charge IN ADDITION to any airline or hotel cancellation charges.
Cancellation fees (in addition to any airline and hotel cancellation fees):
-30 days or more prior to departure: $25 per passenger
-Within 30 days prior to departure: $50 per passenger
REFUNDS
- Applications for refunds, if permitted, must be made in writing within 30 days of your scheduled return and must be accompanied by appropriate documentation evidencing amounts to be refunded.
- BeachDestinations will not refund unused or partially used features including such items as insurance, hotel, car rental, sightseeing tours, transfers and attraction entrance fees.
- Airlines and hotels occasionally create overbooked conditions. These entities will compensate passengers affected by overbookings. Our agency cannot be held responsible for these situations and will not refund moneys for such situations since they are beyond our control. Passengers need to present and resolve their compensation issues to the hotel or airline directly at the time the situation arises.
- We will not refund any money due to passengers arriving late for check-in. Passengers should plan to check in 3 hours prior to scheduled departure time.
AIRLINE CHANGES, CANCELLATIONS & REFUNDS:
- Tickets are NOT refundable. Changes will be permitted as long as the reservation has been canceled 48hours prior to departure.
- Ticket exchanges must be made prior to the original departure date.
- Most airlines tickets can be exchange up to one year from the ticketed date.
- All ticket status must be open in order to process an exchange.
- Airline change fees apply according to the airline fare rules plus any fare difference that may increase. Change fees vary between airlines. - All exchanges must be submitted to Beach Destinations. Exchange can not be made online. You must contact one of our agents in order to assist you.
- Beach Destinations do not control the fees set by the airline and have no authority to waive them.
- Some tickets do not allow any changes, even with a fee.
- If the ticket permits changes here are some general restrictions:

• You cannot change the name on an airline ticket or give the ticket to someone else to use.
• You cannot exchange a ticket from one airline to another.
• Airlines will not allow the ticket to be reused if the original reservation was not cancelled before the departure date.
• Unused tickets can be exchange up to one year from the ticketed date, provided that the original reservation was cancelled before the departure date.
• If you have a paper ticket, you must send the ticket to our office. We cannot process the exchange until we receive the original ticket. Ask for instructions on exchanging a paper ticket.
• If you are in the middle of your trip you can contact the airline directly to change your ticket. The airline will provide you with instructions on exchanging your original ticket when you confirm your new itinerary.